Manuella Maia Ribeiro is an Information Analyst at Cetic.br, researching government-citizen relationships using technology.
Manuella Maia Ribeiro is an information analyst at the Regional Center for Studies on the Development of the Information Society (Cetic. br), coordinating the ICT Electronic Government survey.
Since 2007, she has researched how governments can improve their relationship with citizens using technology. In this connection, she has studied the digital transformation of public sector service production and delivery at local, regional, and national levels in a Latin American and Brazillian context. Other research areas include open government data, transparency, and electronic participation.
Manuella holds a PhD and Master’s degree in Public Administration and Government from the Getulio Vargas Foundation (Brazil) and a Bachelor’s degree in Public Policy Management from the University of São Paulo (Brazil) and Law from the Mackenzie Presbyterian University (Brazil). Visiting expert at UNU-EGOV.